Medical Office Certificate (MOC)

The Medical Office Certificate program provides students with the skills and knowledge needed in a medical office environment: medical secretarial procedures, medical terminology, coding and billing, word processing, and medical machine transcription. For more information, please call 978-630-9357.

Number Suggested Course Order Cr Semester Grade Prerequisites/Notes
ENG101 English Composition I


    ENG098, FYE101, RDG098, or placement
MAS101 Medical Secretarial Procedures


    FYE101, RDG098, or placement; CIS101 or placement (or co-requisite)
MAS102 Medical Terminology


    FYE101, RDG098, or placement
CIS101 Keyboarding



    Prerequisites: FYE101, RDG098, or placement

Note: A placement (proficiency) exam is offered. Proficiency exempts students from CIS101; credit is not awarded and another course must be taken. There is no charge for the placement exam

BIO115 or


Human Biology


Externship for MOC



    BIO115 Prerequisites: ENG098, FYE101, MAT096, RDG098, or placement

MAS Prerequisites: MAS101, 102

Co-requisite: MAS201, 202, 203

MAS201 Medical Machine Transcription


    CIS101 or placement, MAS102
MAS202 Medical Coding and Billing I


    MAS102 (or co-requisite)
CIS103 Word Processing Applications


    FYE101, RDG098, or placement
MAS203 Computers in the Healthcare



    MAS102 (or co-requisite)
                                             Total: 27/28 credits

Campus/format: A majority of this program can be completed during the day or evening at the Devens or Gardner Campuses.

Helpful hints: Students will benefit from having some ability in mathematics and being detail-oriented. MAS102 and MAS201 are available in a convenient modular format for students who wish to learn at their own pace. Students intending to complete MOC and apply into the Medical Assisting Degree should take BIO115 Human Biology.

Transfer options: This program prepares students for immediate career entry. These courses can also be applied to MWCC’s Medical Assisting Degree program.

Special requirements: Students must have excellent oral and written communication skills as well as keyboarding skills or the ability to acquire them. Technical standards must be met with or without accommodations.

Career options: Graduates are typically employed in a variety of healthcare settings such as physicians’ offices, hospitals, insurance companies, third party billing services, and HMOs. Some positions to consider include claims benefit advisor and insurance specialist.

Earning potential: $23,250 to $34,210.

Technical Standards*

*general information about technical standards and accommodation.

All technical standards listed apply to MAS.Technical standards that apply to MOC& MCC are indicated by **

Students entering this program must be able to demonstrate the ability to:

  • Comprehend textbook material at the 11th grade level. **
  • Communicate and assimilate information either in spoken, printed, signed, or computer voice format. **
  • Gather, analyze, and draw conclusions from data. **
  • Be able to type 30 words per minute for three minutes with three or fewer errors using the “touch” method of typing. **
  • Write at a college level as evidenced by completion of ENG098 or placement into ENG101. **
  • Distinguish shapes and colors under a microscope.
  • Read typewritten text and patient data from a computer screen with or without corrective devices. **
  • Discriminate color in order to identify reagents and other materials such as laboratory media, stained preparations, and the physical properties of various body fluids.
  • Possess the manual dexterity required in such tasks as performing phlebotomy; operating blood analyzers and laboratory information systems; handling small containers of potentially biohazardous specimens (one inch by one inch); using sample measuring devices such as pipettes; giving injections and being able to adequately focus and manipulate a microscope and, using the small muscle dexterity necessary to do such tasks as gloving, gowning, and operating controls on machinery.
  • Traverse the hospital and laboratory corridors, passageways, and doorways (minimum width, three feet).
  • Communicate with patients and staff in the English language.**
  • Maintain cleanliness and personal grooming consistent with close personal contact. **
  • Possess hearing with or without corrective devices to be able to transcribe medical dictation from recorded media. **
  • Comprehend and respond to the spoken word of all age-specific groups.**
  • Function without causing harm to self or others if under the influence of prescription or over-the-counter medications. **
  • Function without causing harm to others. This would include situations that may result from chronic mental or physical conditions. **
  • React quickly, both mentally and physically. **
  • Work as a member of a team. **
  • Remain calm, rational, decisive, and in control at all times, especially during emergency situations.
  • Identify behaviors that would endanger a person’s safety and intervene quickly, with an appropriate solution, in a crisis situation.
  • Exhibit social skills appropriate to professional interactions. **
  • Respond to distress sounds, visual distress cues, emergency alarms, and vital sign assessment equipment.

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