Student Services

The Division of Student Services and Enrollment Management at MWCC offers an extensive array of support services and programs to enhance each student’s academic, career, and personal development. These services include academic advisement, financial aid, records, transfer guidance, job placement, career planning, personal counseling, student life, health and wellness center, and services for students with disabilities. Students are encouraged to become thoroughly familiar with these resources and to use them as often as they wish.

Vision

Student Services is a mutually committed team of student affairs professionals dedicated to excellence, innovation, and appreciation of diversity. In partnership with campus colleagues, we contribute to students’ successful educational experience, support an actively engaged and diverse student body, and challenge students to become leaders in their community and the world.

Mission

Student Services advances the College’s mission by facilitating student learning and development for maximizing academic and personal success. We create a positive, inclusive, and challenging learning environment that encourages self-motivation and fosters leadership development and life skills.  Through engagement with our essential services and programs that promote the intellectual, physical, and emotional well-being, our students transform their potential to match their highest aspirations.

Values

We value a student-centered community where: education and advancement are open to all learners who dedicate themselves to identifying their personal goals and challenges and strive to achieve their maximum potential;

collaboration exists in the spirit of teamwork, learning, and creativity;
communication is respectful, open, and continuous;
integrity guides our sense of honesty, fairness, and compassion;
diversity and inclusion are embedded in our work;
innovative processes bring about the advancement of knowledge,
personal growth, and sustainable change; and
excellence is achieved through best practices, knowledge, and demonstrated expertise.

Advising Services

Degree seeking students are assigned faculty or staff advisors at the beginning of their first semester. Throughout their enrollment at MWCC, advisors guide students by: helping them select courses that meet degree requirements; explaining academic standards, college policies, and procedures; and helping students access support services. Students should meet with advisors often to ensure they are making wise academic and career decisions. They should also consult with their advisor prior to adding or dropping courses, before changing curricula, if they are experiencing difficulty in courses, or having problems that interfere with educational progress.

Although faculty and staff advisors are available to assist students in achieving educational goals, students are responsible for making sure they meet degree requirements and other graduation criteria. It is extremely important that students follow their advisors’ recommendations to prevent unnecessary problems. Students may request a faculty advisor other than the one assigned to them. Evening and online students have advisors available to them through the advising center in Gardner or by appointment at the Leominster or Devens Campuses. To schedule an appointment with an advisor, please call 978-630-9109. Students may access comparable enrollment services at the Devens and Leominster Campuses through advisors located at these campuses.

Career Services

Establishing a career goal should be a thoughtful and deliberate process.  Students interested in exploring career opportunities for the first time, or those changing career direction, are encouraged to work closely with the career counselors. A variety of career assessments are available to students for identifying their personality type or interests and skills, valuable information that will assist them in making appropriate career decisions. Counselors will direct students to available resources that can provide the most current information on the world of work and employment trends.

Job Planning and Placement

Job placement services are offered to students seeking either full- or part -time employment. Full- and part-time positions are posted online for all interested students and alumni. Job openings from employers in business, industry, social services, criminal justice, and health fields are included. MWCC’s job referral system assists students in obtaining employment related to their field of study. Seminars and individual sessions on resume writing and interviewing techniques are also offered. An annual job fair is held during the spring semester, giving students the opportunity to meet and interview with employers. Employers visit the college campus during the academic year with full- and part-time openings. For assistance with the job search process, including resume preparation and job postings, stop by the career placement office in room 135 or call 978-630-9254.

Health Services

Health and wellness services are provided by the college nurse/health services coordinator. The health services office is open Monday through Friday, 7:30 a.m. – 4:00 p.m. at the Gardner Campus. The nurse is available for walk-in visits and by appointment. Nursing assessment and education are provided. Referrals are made to appropriate health care providers. The staff offers holistic health care that is respectful of each individual’s mind, body, and spirit.

iConnect

iConnect is MWCC’s student portal. By logging into iConnect students can access Gmail, Blackboard, and WebConnect with a single sign on. Other highlights include personalized announcements and an events calendar keeping students informed of everything happening at MWCC. The portal is accessed by going to iconnect.mwcc.edu. Students use their MWCC username and password to log into the portal. Students without a username and password may obtain one by going to the site. This username and password will allow you access to iConnect, on-campus computers, the student wireless network, as well as the following student systems:

Student email is provided via Google’s Gmail. Your email address is your username@mwcc.edu and your email account is accessible from iConnect. It is important to check for new email messages regularly as this is the email account used by faculty and staff to communicate with you.

WebConnect is part of our student information system. It is where you go to register for classes, find out about financial aid awards, check class schedules, get your grades, obtain transcripts, review and pay your bill, and more.

Blackboard is the student learning system. This is where instructors post class information such as your class syllabus, assignments, and documents. It also contains class discussion boards as well as other learning related resources. Not all instructors use Blackboard. If you do not see one of your courses listed in Blackboard contact your instructor to find out if Blackboard is being used for the course.

Etutoring is an online tutoring system providing professional tutors 7 days a week for help with math, accounting, statistics, biology, anatomy and physiology, nursing, chemistry, and writing.  Look for the eTutoring link on iConnect.

Services for Students With Disabilities

All curricula at MWCC are open and accessible to all qualified individuals with disabilities. A disability, defined under federal law, is any “physical or mental impairment that substantially limits one or more major life activities of such individual; a record of such an impairment; or being regarded as having such an impairment. Major life activities include, but are not limited to, caring for oneself, performing manual tasks, seeing, hearing, eating, sleeping, walking, standing, lifting, bending, speaking, breathing, learning, reading, concentrating, thinking, communicating, and working.”

MWCC has various types of assistance available to support qualified students with disabilities. Appropriate documentation is required. Available supportive services include, but are not limited to: reserved parking, elevator privileges, note-takers/scribes, extended time exams/alternative testing, study skills/tutoring, personal/vocational counseling, consultation with faculty addressing individual issues, assistance in obtaining auxiliary aids (e.g., tape recorders, spell check, etc.), and the use of adaptive computer technology.  Services are provided by a team of professional counselors and adaptive technology staff who are available to assist students with disabilities. To access these services, contact the coordinator for students with disabilities, 978-630-9120.

The Career and Technical Education Program

The Carl D. Perkins Basic Allocation Federal Grant funds the current education program that provides a variety of services to students enrolled in occupational programs at the college. These services assist students in reaching their academic and career goals through academic support as well as personal and career counseling. Individual services are provided for students, along with group workshops, printed information, and seminars on topics such as all aspect of industries, success strategies for students in special populations, academic program requirements, job requirements, resume writing, interviewing skills, job readiness, and occupations that are non-traditional for a gender.

Trio Student Support Services Programs

Mount Wachusett Community College has two TRIO Student Support Services (SSS) programs funded by the U.S. Department of Education.  In accordance with TRIO eligibility requirements, the programs provide services

to students from families where neither parent has earned a four-year degree, who have documented disabilities, or who come from limited-income backgrounds.  The programs are designed to help students persist in college until graduation and to assist those who wish to transfer to a four-year institution.  The programs are:

Rx Program: This program is designed to specifically help eligible students pursuing a career in a health science major and accepts a maximum of 120 students every year.

Visions Program: This program is designed for all other majors and accommodates a maximum of 200 students.

Both programs offer intensive, personalized support to students.  Services include: academic, personal, and transfer counseling; professional tutoring; study skills and life skills seminars; faculty feedback; career awareness; access to a computer lab; supplemental instruction; learning disability services.

Motivated students who meet at least one of the eligibility criteria and are in need of academic support are strongly encouraged to apply.  For an application and additional information, please call 978-630-9297 or visit http://mwcc.edu/triosss.