Student Records

MWCC Records Office

8:00AM to 4:00PM Monday through Friday
Phone: 978-630-9106
Fax: 978-630-9554
Email: Records@mwcc.mass.edu

WebConnect Access Issues

You are encouraged to use WebConnect to register for courses, drop courses, view grades, request transcripts, and access financial aid and billing information online. Please contact the MWCC Records Office if you have questions about WebConnect user IDs or passwords.  Instructions for using WebConnect can be found here (PDF).

Grade Processing

Grade reports are available at the end of each semester on WebConnect.

Students who receive an “I” (incomplete) grade must complete the course within 30 days or the grade is automatically changed to an “F.” Course with incomplete grades do not meet prerequisites for subsequent courses. Students are ineligible to take subsequent courses until a passing grade is recorded.

Student Transcripts

Instructions to request a transcript can be found here.

Assigning Advisors

Advising assignments are made by MWCC Advising.

Class Schedules and Registration

The MWCC Records Office works with the Academic Division Deans to develop the course schedule for each semester. Registration for the summer and fall terms begins in April; and registration for the spring terms begins in November.

Degree Audit Review and Graduation Processing

To complete a degree audit and prepare your record for graduation, the MWCC Records Office must receive a completed Petition to Graduate .  The priority filing date (for petitions to graduate) for students who seek to graduate in May or in August is March 1st.  The priority filing date for students who seek to graduate in December is October 1.

Once a petition is received, the MWCC Records Office will notify the student of any unmet degree requirements.

Change of Major Processing

If you seek to change your major — or select a second major — please contact MWCC Advising to discuss your plans and complete a Change of Major form. In most cases, the change of major will take effect the immediate next term.

Name and Address Changes

If you seek to change your name, address, or telephone number in your MWCC student record, please complete a Name and Address Change Form (PDF).  For name changes, please return the form in person to the MWCC Records Office with documentation of your name change.  For address or telephone changes, the completed form can be emailed, faxed, or delivered to the MWCC Records Office.

FERPA Enforcement

The Family Educational Rights and Privacy Act (FERPA) is a federal law that governs the release and access to all student records. No one, including parents or spouses, has the right to view or enter data that would affect a student record. Only “Directory Information” may be released without authorization from the student.  “Directory Information” and other aspects of FERPA are discussed in our FERPA Brochure (PDF).

The parent of a dependent student has permission to review the student’s record if appropriate documentation of dependent status is provided to the MWCC Records Office, along with a completed Parent Information Request Form (PDF)

Maintaining Record Confidentiality

Unless specifically requested otherwise by the student, MWCC may release to requesting third parties the student’s “Directory Information”, which includes the student’s name, billing address, major, enrollment status, degree status, honors received, and college email address.

Each student has the option to keep his or her student record data confidential, including “Directory Information”.  To request that your record be marked confidential (or to cancel such a designation), please print the Confidentiality Request/Change Form and return the completed form to the MWCC Records Office.

If you seek to give a third party (such as a parent or spouse) access to student record information beyond your “Directory Information”, please print the Student Record Information Waiver (“FERPA Release”) (PDF) and return the completed form to the MWCC Records Office.

Enrollment Verification

Students requiring enrollment verification for insurance purposes or other purposes are welcome to contact or visit the MWCC Records Office.

DUA Training Opportunity Program Processing

Students who are applying to receive an extension of unemployment benefits under the Training Opportunity Program (TOP) should obtain an application by calling the TOP Unit at 617-626-5521. This program was formally known as Section 30. To begin the Training Opportunity Program enrollment process at MWCC, please call to make an appointment with advisor Michelle Contey; appointments with Ms. Contey are available at both the MWCC Gardner Campus and MWCC Leominster Campus. For an appointment at the Gardner campus, call 978-630-9109.  For an appointment at the Leominster Campus, call 978-630-9812.