Medical Assistants, (FT, PT, Per Diem), Heywood Healthcare, Gardner, MA

Job Title: Medical Assistants
Full Time, Part Time, Per Diem
Application Deadline: 9/16/19 or until filled
Facility: Heywood Healthcare
Location: MA

Join the team that is changing healthcare for the patients we serve by delivering clinical excellence close to home and is committed to helping our communities become and stay healthy.  Heywood Healthcare is an independent, community-owned healthcare system serving north central Massachusetts and southern New Hampshire. It is comprised of Heywood Hospital, a non-profit, 134-bed acute-care hospital in Gardner, MA; Athol Hospital, a 25-bed not-for-profit, Critical Access Hospital in Athol, MA; the Quabbin Retreat, a behavioral health and substance misuse treatment facility, in Petersham, MA; and Heywood Medical Group with primary care physicians and specialists located throughout the region. The organization includes four satellite facilities in MA; Heywood Rehabilitation Center and Heywood Urgent Care in Gardner; Winchendon Health Center and Murdock School-based Health Center in Winchendon; and the Heywood Charitable Foundation

Medical Assistants are needed for urgent care, primary care and specialty clinics.


  • High School diploma or equivalent required
  • Completion of accredited program in Medical Office Assisting (MOA) at an accredited school, or relevant job experience preferred
  • CMA/RMA or equivalent required (Candidates with appropriate training or experience can obtain certification within six months of employment)
  • Experience in a medical office preferred
  • Excellent written and verbal communications skills preferred
  • Proficiency with computers and electronic medical records is required
  • Ability to work flexible shifts, evening, and weekends required
  • Reliable transportation for travel between locations required

Job Summary: Under the direction of Management, Physician and/or Nursing, incumbent is responsible for assisting with patient care and medical office clinical support and clerical functions.  Clinical duties include:  Scheduling tests, obtaining and recording patient health information, including vitals and injections and rooming patients; performing in office testing, supporting providers; performing tasks /schedule management to help providers run on time; bucket management, quality measures management, schedule review; materials management and any other duties and locations as assigned. Must learn and perform new standards and processes as they are implemented and participate in customer service and patient satisfaction initiatives.  Complete any assigned training.  Perform phlebotomy services and administer vaccines.  Clerical duties include:  Answering phones, appointment scheduling, medical records abstracting and management, providing patient education.

Physical Requirements: Exerts up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.  Frequently reaches (extending hands and arms in any direction), and handles (seizing, holding, grasping, turning, or working with hands).

If you have any questions, please contact Zachary McBride:

Apply online: