MWCC full-time and part-time business faculty are recognized for their teaching ability and the impressive array of local, national and international business credentials they bring to the classroom. Many are sought-after consultants and serve as advisory board members for corporations and non-profit organizations. They stress critical thinking and work to make each class fun and relevant.
|Department Chair, Associate Professor, Business & Economics
M.B.A., Anna Maria College, B.A., Walla Walla University, A.S., Walla Walla University
Originally from Costa Rica, Mr. Eubanks is currently professor of Business, Economics, and Strategic Management. He has served on the Presidents Leadership Team and as Chair of the Faculty Assembly and currently serves as Department Chair.
Mr. Eubanks is also a management consultant focused on small business planning and non-profit management. He has also held several previous roles, such as: Vice President of Commercial Lending at Citibank; Sr. Deputy Director Fannie Mae; CEO/Executive Director of Boston Aging Concerns Young and Old United (a non-profit organization dedicated to expanding affordable housing opportunities, creating intergeneration communities, and developing innovative models of housing).
At Neighborhood Reinvestment Co., he was a Management Consultant and specialized in organizational and economic development, developing human resource capacity among the member organizations; strategic planning, personnel policies and procedures; job descriptions; and assisting organizations with transitions and growth opportunities related to executive change management.
As Executive Director of Centro Las Americas, he fostered the growth and start-up of several Latino businesses and employment opportunities for low to moderate-income individuals.
Prior to working for Neighborhood Reinvestment and Centro Las Americas, Mr. Eubanks worked as the Director of the John Laws Institute in Worcester, where he developed relationships with area CEOs’ to assist underprivileged youth in obtaining access to free tuition to area Universities. As Assistant Director for Enrollment Management for Atlantic Union College in Lancaster, where he was responsible for assisting minority students in obtaining a college education bringing minority enrollment to over 6o percent.
As an experienced tri-lingual and bicultural administrator, Mr. Eubanks has in depth knowledge of economic and educational program development, strategic planning and marketing. A proven leader who combines expertise in business fundamentals and strategic planning with the entrepreneurial self-reliance and decisiveness gained while holding various educational and administrative positions.
A public policy leader, Mr. Eubanks was Appointed by Governor Mitt Romney to the Massachusetts Economic Assistance Coordinating Council in 2006; Candidate for State Representative in 2000; City of Worcester Elections Commissioner from 2004-2009; was Appointed to Worcester State College board of trustees by Gov. Swift; Appointed by Governor Weld and re-appointed by Gov. Cellucci to the Urban Initiative Fund serving as chairman until the fund merged in June; Worcester City Managers Strategic Planning Committee; and the Worcester Community Response Team.
Mr. Eubanks has also served on several Boards: Main South CDC – Economic Development Committee; Director, Family Services of Central Mass.; Deveroux Foundation; Big Brother Big Sister; Worcester Art Museum; Higgins Armory Museum; Las Vegas Junior Academy; and the Valley Economic Development Center. Founder of the Worcester Hispanic Chamber of Commerce and the Worcester Business Inclusion Council.
Mr. Eubanks was awarded the Anna Maria College Mission Statement Award for his service to the community and he has also been part of the Adjunct Faculty at Nevada State College, Atlantic Union College, Anna Maria College, and Quinsigamond Community College.
|Assistant Professor, Business, & Management
M.B.A., University of Massachusetts Lowell, B.B.A., University of Massachusetts Lowell, A.S.B.A., Northern Essex Community College
Nicholas (Nick) Cochrane has over 25 years of business experience within the Restaurant/Retail industries, Transportation, Financial Services, and Human Resources. He has worked inside Fortune 500 companies, family-owned businesses, union environments, and as an entrepreneur. Acknowledged with multiple recognitions and publications for successfully leading diverse teams and fostering inclusive environments for people with disabilities; developed operational standards, processes, principles, and best practices; lead project management thru site survey, cost-benefit analysis, scheduling, and completion. He has also directed operations of both corporate-run and franchised locations.
During his leadership at Starbucks, Nick executed a new store opening with over 30 employees in Leominster with drive-thru service included. Exceeded new store opening sales expectations by 4% in the first quarter and 18% for 1st Year; Developed 2 Store Managers, 3 Assistant Store Managers, 6 Supervisors; utilized several employee recognition programs and methods to increase happiness and lower turnover. Nick also lead the organizational turn-around of an existing store in Marlborough with declining sales and challenged guest service to an increase in year-over-year sales (comp) of 16%; engaged partners into delivering on higher guest snapshot results; developed and managed a staff of over 33, including mentor training for new locations and collaborated with neighboring stores to strengthen civic ties by organizing community service events.
While serving as a Human Resources Supervisor at United Parcel Service (UPS), Nick creatively implemented new recruitment strategies, resulting in exceeding staffing goals by 6% for two consecutive quarters; worked on diversity initiatives and inclusiveness training; conducted interviews, scheduled and performed orientations, completed all hiring paperwork; and partnered with colleges, career offices, and community organizations.
As a General Manager at Finagle A Bagel, Nick exceeded sales budget by 13% in year one and 19% in year two (Unit Sales $.7M-$1.2M /Yr.); developed 4 Store Managers; worked on career development of many staff members into various other positions and roles within the store and company; helped implement “children’s music hour” for sales building, which was adopted by the entire company; introduced new “Ice Cream” product rollout which was successful in building afternoon and evening revenue; helped to create successful catering division in-store by developing local business partnerships, which boosted overall sales by 10%; recognized by area businesses and newspapers for excellent service and community involvement; and conducted employee training seminars on customer service, food preparation, and quality.
Nick also served as an Assistant Operations Manager for U.S. Shuttle, Inc., helping to manage an airport shuttle company which transported over 150,000 passengers per year with annual revenue of $4.3m out of Logan International Airport in Boston, MA; trained and supervised over 75+ drivers and 10+ call center representatives; facilitated group training sessions in both classroom settings and on the road; and was promoted from within the company and started out in other roles including driver and dispatcher.
Nick is currently the Managing Principal & Co-Founder of his own Home Restoration/Renovation Business located in Central Massachusetts. Some of his projects include restoring a home which was once used as an 1830’s boarding house for meatpackers; an 1890’s Victorian which housed the manager of the Star Worsted Woolen Mill; and restoration of an 1840’s Greek Revival Colonial Farmhouse which was used as a Funeral Home for 50 years. In addition to his professional experience, and time here at Mount Wachusett Community College, Cochrane has also been a member of the adjunct faculty at the University of Massachusetts Lowell Robert J. Manning School of Business since 2018 where he teaches Organizational Behavior and Leadership Processes.
Nick is a 2-time graduate of the University of Massachusetts Lowell. Under the Robert J. Manning School of Business, he received his Master’s in Business Administration with concentrations in Managerial Leadership and Marketing, and his Bachelor of Science in Business Administration with a minor in Political Science. He is also formerly a first-generation community college graduate from Northern Essex Community College. Here at the Mount, his courses include Principles of Management, Introduction to Business, Business Ethics, Customer Relations, and Macroeconomics. Nick currently serves on the Faculty Academic Senate, as well as the Curriculum and Student Success Committees. He is also the co-advisor to Mount Wachusett’s chapter, Chi Gamma, of Alpha Beta Gamma, the National Business Honor Society.
M.B.A., Western New England College, B.S., Fitchburg State University, A.S., Mount Wachusett Community College
Adjunct Faculty, Senior Help Desk Technician, Information Technology
B.S., Fitchburg State University, A.S., Mount Wachusett Community College
Adjunct Faculty, Accounting and Taxation
M.B.A., Miami of Ohio, B.A., Albion College
A 45-year Business career in the Automotive, Furniture, Steel and Defense industries. Currently the Finance manager for a mid-tier defense contractor. 40 years of adjunct teaching experience emphasizing the accounting basics to build a strong professional career. Owned and operated a family furniture manufacturing business in Gardner after starting his career with the Ford Motor Company in Dearborn MI. Spent 6 years with Siemens AG. Commercial project managing steel mill installations primarily in China. Likes to bring real-world experience into the classroom with relevant work experience. Successful family with 5 grown children and enjoys riding around in his Model T when not sailing.
M.B.A., Fitchburg State College, Accounting, B.S., Fitchburg State College, Management, A.S., Mount Wachusett Community Collegeckinney1@mwcc.mass.edu
Chris Kinney has over 29 years of experience working as a civilian with the Department of Defense, including 17 years with the Massachusetts National Guard. Chris currently works with the Defense Contract Audit Agency (DCAA) as a Supervisory Auditor. As a Supervisory Auditor, Chris supervises a team consisting of professional auditors to accomplish a significant segment of the total audit program plan at a large defense contractor resident office. Chris is responsible for the overall management of a team of seven senior auditors performing various types of audits (e.g., incurred cost, cost accounting standards, and mandatory annual audit requirements) at three segments of a major government contractor. The team conducted these audits within three different Field Audit Offices (FAOs).
In a previous position within DCAA, Chris performed FAO Assistant for Quality (FAQ) duties. As a FAQ, Chris served as the FAO focal point to ensure that audits complied with GAGAS/Agency policies/procedures covering two geographically separated offices and four audit teams. Chris provided training to FAO staff on current Agency guidance and other quality-related issues. Chris also acted as a liaison between the audit staff, management, Corporate Audit Directorate Programs staff, and DCAA Headquarters personnel to ensure quality concerns from various staff levels were communicated consistently throughout the Agency. Chris assisted FAO auditors in achieving increased efficiency, improvement of the overall quality of work products, and ensuring timely GAGAS compliant work papers, correspondence, and reports.
Before arriving at DCAA, Chris performed an Internal Auditor’s duties within the Internal Review Directorate of the Massachusetts National Guard. His duties included serving as an Auditor-In-Charge, performing all aspects of audit, follow-up, and advisory/consulting assignments of medium or complex size following GAGAS. Chris also directed junior auditors in the performance of assignments while guiding internal auditing principles and concepts.
Chris also served as a Non-Commissioned Officer in the Massachusetts Army National Guard, retiring in 2010 after 29 years in the military. Chris is a veteran of the Iraq War (Operation Iraqi Freedom I).
Director, TRIO Student Support Service Programs
M.B.A., University of Massachusetts, B.A., University of Pune, B.S., Institute of Hotel ManagementG_Khanna@mwcc.mass.edu
Dr. Christopher Thompson
D.B.A., University of Phoenix, John Sterling School of Business, M.B.A., University of Phoenix, Marketing Concentration
Chris Thompson has over 25 years of experience in sales, sales management, advertising, and marketing in the broadcast industry, including fourteen years as the General Manager of a 50,000- watt radio station. Upon his graduation with his MBA, Chris began teaching and currently teaches here at MWCC, QCC, as well as graduate MBA classes at Fitchburg State University.
Throughout his career, Chris has helped hundreds of companies in Worcester County prosper by developing effective marketing campaigns and managed radio stations and sales departments across Central Massachusetts.
Chris has worked with numerous charities to develop programming for public service campaigns including The United Way and The Salvation Army. For 20 years he has served as a mentor to many internship programs both at the high school and college level and was awarded the Sponsor of the Year Award by Dynamy in 2013.
Bachelors of Arts, Accounting
Jennifer Targett is a Business Professor and Co-Owner, Senior Tax Analyst of the 4th largest H&R Block franchise in the United States, which is primarily located in Vermont and New Hampshire. Jennifer teaches at a variety of institutions including Clark University and Franklin Pierce University, mostly focusing on Finance, Accounting, and Taxation. Jennifer is a former member of the U.S. Army Military Intelligence and an active Goldman Sachs Business Advisor in their 10KSB program which works in conjunction with Babson College. Currently pursuing her Doctor of Business Administration through Walden University, Jennifer holds a Bachelor of Arts degree in Accounting, and an MBA with an emphasis in Leadership.
As a mother of four children and a grandmother of one, Jennifer understands the excitement and opportunities that can be provided through the community college experience and works hard to make sure students enjoy their academic experience while learning challenging topics.