IT Support Specialist

IT Support Specialist Certificate Program

Professionals with the skills and training to locate and service IT issues are vital to businesses in all industries. If you are detail-oriented, driven, and enjoy problem solving, you may enjoy a career as an IT Support Specialist.

With an IT Support Specialist Certificate from MWCC, you will be trained to operate, fix, and oversee software and hardware systems. You will learn how to solve problems found both inside and outside the system.

Be In Demand As An IT Support Specialist

The need for skilled IT technicians grows as organizations shift toward an online network. With an 11%* market growth over the next ten years, IT Support Specialists will be in high demand. You can make an average of $52,000* annually.

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Learn To Drive The Digital Age

In our IT Support Specialist Certificate program, you will take classes in:

Computer Service and Repair
Microcomputer Networking Applications
Microcomputer Database Management
Information Systems

You can also choose from 3 electives (within the CIS program) to customize your education to the skills you want to learn about!

A Foundation Of Skills To Build Upon

In our IT Support Specialist certificate program, you will:

Use software applications and web servers
Locate and study data within databases
Create web pages and web graphics
Construct, secure, and oversee network resources

*Source: Bureau of Labor Statistics

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Go From A Certificate To A Degree

If you wish to keep furthering your education, you can apply credits from this certificate towards the Computer Information Systems (CIS) Associate’s Degree.

Catalog Overview

Computer Science Degree Home

Courses

Degree Option

Learning Outcomes

Computer Network Support Specialist

Median Salary: $88,650

Computer User Support Specialist

Median Salary: $75,070

Network Administrator

Median Salary: $110,980

Testimonials

Your Journey Starts Here

“I feel comfortable and well prepared with what I learned at the Mount, and I’m proud to say that I graduated from this program.”

Entela Roba

Physical Therapy Assistant, Class Of 2010

“At MWCC I learned all the fundamentals required to succeed in the field of software engineering. The CIS curriculum gives students a broad and solid foundation on which to build.” Adam went on to earn his BS in CIS at Fitchburg State University in 2006.

Adam Gelinas

Computer Information Systems, Class Of 2003

“My favorite part is that you are able to have many resources at your fingertips, you can just send an email, or walk to any of the offices and everyone is willing to help.”

Mercy Aryee

Computer Science, Class Of 2024

“Mount Wachusett Community College pushed me out of my comfort zone or, should I say, gently nudged me with their guidance and assistance in completing my first degree at the age of 61. I am not your typical undergraduate. I am not the typical age, not the typical student, and I certainly did not take the typical amount of time to complete this degree.”

Paula Morgan

Liberal Arts & Sciences, Class Of 2024

Elzbieta-Solimeno-Dental-Assisting-Student

“The Dental Assisting program at MWCC offers a hands-on training by faculty in the dental field. The professors are very helpful and knowledgeable, and the clinic is beautiful. If you enjoy helping people, wanting to make a difference in patients’ oral health and working in a professional environment then I really recommend Dental Assisting program at MWCC.”

Elzbieta Solimeno

Dental, Class Of 2019

“MassReconnect has helped me to pay for the college education that I never thought I’d earn, and show my four boys that its never too late.”

William Boudreau

Engineering Physics

“For those who are battling a disability, MWCC encouraged me and gave me a solid foundation to achieve my educational and career goals. There were times that I felt like giving up, but I kept moving forward and soon I will start a PhD program. It is all up to you.”

Ricardo Scarello

Computer Information Systems, Class Of 2007

“I am currently working towards my bachelor’s degree at Berklee College of Music Online and would not have been able to do it without the knowledge and skills I learned at MWCC.”

Mackenzie Christensen

Media Arts & Technology, Class Of 2017

“Being a part of a community college is a whole body and mind experience – you can’t just come and take classes. I’ve made so many friends that I wouldn’t have met otherwise.”

Kaitlyn Fales

Business Administration, Class Of 2018

“I think it goes without saying that the Mount is a supportive place. There is not a person on staff that I didn’t feel comfortable with.”

Austin Seppala

Business Administration, Class Of 2010

Ready To Take The Next Step?

Your journey starts with a single step. We have all the information you need to move forward with confidence. Reach out today to learn more about life at The Mount and how to get started.

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