Software Support

Software Support: Exploring IT from the Inside Out

Do you have an interest in the Information Technology field? Do you enjoy learning new technologies and staying up-to-date on the newest software? Do you enjoy helping people? You may enjoy a career working as a Software Support Specialist. You can ensure smooth communication with clients on the newest operating systems and software.

Find Jobs Fast as a Software Support Specialist

The need for skilled software and computer user support specialists grows as many organizations shift toward an online network. With an 11%* market growth over the next ten years, Software/Computer User Support Specialists will be in high demand. You can make an average of $52,000* annually.

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Use this Certificate to Earn a Degree

A Software Support Certificate from MWCC will provide you with the skills and training required to enter into the field of IT and can also serve as a foundation for the IT Support Specialist Certificate (ITC). After earning the Software Support Certificate, you will need just 10 more classes to also earn the Computer Information Systems (CIS) Associate’s Degree.

Dive into the Depths of IT Software

The courses in the Software Support Certificate program cover a wide range of IT topics:

  • Programming
  • Spreadsheet Applications
  • Microcomputer database management
  • Beginning PL/SQL (Procedural Language/Structured Query Language)

Work with the Latest and Greatest Tech

As a Software Support Specialist, you will work behind the scenes of an organization, assuring that all communication between the system and the client runs smoothly. Some of your daily tasks include:

  • Overseeing the functions of the systems
  • Helping clients through their computer issues
  • Solving problems with the software and making decisions for its efficiency
  • Working closely with IT to manage and maintain the network

*Source: Bureau of Labor Statistics